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The IBCS Group, Inc.

Customer Satisfaction Survey

Please take a moment and rate our service. We appreciate your business and are always seeking ways to improve.

Thank you!

First Name :*
Last Name :*
Company Bonded:*
Email Address:*
What was provided?:
Bid Bond Performance Bond
Was this account declined for bonding elsewhere?:
Yes No
Were we ACCESSIBLE to help you when needed?:
Yes No
Did you utilize our 24 x 7 availablity?:
Yes No
Were your questions and concerns answered in an appropriate manner?:
Yes No
How would you rate the expertise and helpfulness of the representative you spoke with?:
Excellent Average Low
Was the person you spoke with courteous? :
Yes No
Would you recommend us to your colleagues? :
Yes No
Any additional comments? What did we do well? What could we do better?:
Overall Satisfaction score (10 the highest):

1 2 3 4 5

6 7 8 9 10

Security Code
Security code:

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